Privacy policy

This Privacy Policy governs the relationship between you—the user of this website—and Jacqueline Lawrence, the owner and provider of the site. Jacqueline Lawrence treats the privacy of your information with the utmost seriousness. The policy covers all data collected by us or supplied by you while using the website and should be read together with our Terms and Conditions, which are available at www.p‑factorcoaching.com. Please read this policy carefully.

Definitions and Interpretation

Data – All information you submit to Jacqueline Lawrence via the website, incorporating any definitions provided in the applicable Data Protection Laws.
Cookies – Small text files placed on your computer by the website when you visit certain pages or use specific features; details are described in the “Cookies” section below.
Data Protection Laws – Any law governing the processing of personal data, including the GDPR and related national legislation.
GDPR – The United Kingdom General Data Protection Regulation.
Jacqueline Lawrence (we/us) – Jacqueline Lawrence, 40 Southerton Road, London, W6 0PH.
UK and EU Cookie Law – The Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended in 2011 and 2018.
User/you – Any third party accessing the website who is not (i) employed by Jacqueline Lawrence in the course of employment or (ii) engaged as a consultant or service provider for Jacqueline Lawrence.
Website – The site you are currently using (www.p‑factorcoaching.com) and any of its sub‑domains, unless excluded by separate terms.

Unless the context requires a different meaning, the following interpretive rules apply: the singular includes the plural and vice‑versa; references to clauses, schedules or appendices pertain to those within this policy; a “person” may also refer to firms, companies, government entities, trusts, or partnerships; “including” means “including without limitation”; any statutory provision includes any amendments; headings and sub‑headings are not part of the contractual terms.

Scope

This policy applies solely to the actions of Jacqueline Lawrence and users concerning this website. It does not cover external sites linked from here, including social‑media platforms.

For the purposes of the Data Protection Laws, Jacqueline Lawrence acts as the data controller, meaning she decides why and how your data is processed.

Data Collected

We may collect the following personal data:

Name, gender, job title, profession
Contact information (email address, telephone number)
Demographic details (postcode, preferences, interests)
IP address (automatically collected)
Web‑browser type and version (automatically collected)

How We Collect Data

From you directly: when you contact us, register an account, complete surveys, make payments, opt‑in to marketing communications, or use our services.

Automatically: through your interaction with the website, including logging IP addresses, timestamps, frequency of visits, and cookie data.

Use of Data

Your data may be used for:

Internal record‑keeping
Improving our products and services
Sending marketing material by email (with consent)
Conducting market‑research contacts via email, phone, fax, or mail

We may rely on our legitimate interests to process data, but you retain the right to object in certain circumstances (see “Your Rights”).

Consent for Marketing

Soft opt‑in: If you have previously engaged with us, we may treat consent as given unless you opt‑out.
Explicit opt‑in: For other e‑marketing, you must actively check a consent box.
You may withdraw consent at any time; instructions are provided in the “Your Rights” section.

Legal Basis for Account Registration

When you create an account, processing is based on the performance of a contract (or steps toward entering one).

Data Sharing

We may share your data with:

Group companies or affiliates for administrative purposes
Employees, agents, or professional advisers for advice
Relevant authorities to detect crime or fulfill legal duties

All sharing complies with this policy.

Data Security

Technical and organisational safeguards include:

Unique username/password protection for accounts
Secure server storage
Procedures for suspected data breaches (report to Jackie.Lawrence@p‑factorcoaching.com)

For broader online safety tips, visit www.getsafeonline.org.

Data Retention

We retain data only as long as necessary to fulfil the purposes outlined herein, unless a longer period is required by law. Deleted data may remain on backup media for legal, tax, or regulatory reasons.

Your Rights

You have the following rights regarding your data:

Right to access – Request copies of your data or request corrections, updates, or deletions (subject to reasonable limits).
Right to rectify – Have inaccurate or incomplete data corrected.
Right to erase – Request deletion of your data from our systems.
Right to restrict processing – Block or limit how we use your data.
Right to data portability – Request transfer of your data to another controller.
Right to object – Object to processing, especially when based on our legitimate interests.

To exercise any of these rights or withdraw consent, contact us at Jackie.Lawrence@p‑factorcoaching.com.

If dissatisfied with our handling of a complaint, you may contact the UK Information Commissioner’s Office (ICO) at https://ico.org.uk/.

Links to Other Websites

Our site may contain links to external websites. We have no control over those sites and are not responsible for their content. Please review their privacy policies before using them.

Changes in Business Ownership

If we sell or transfer part or all of the business, relevant data will be transferred to the new owner, who may use it for the original purposes. We will take steps to protect your privacy during such transitions.

Cookies

We use cookies to enhance your experience and improve our services. All cookies comply with current UK and EU Cookie Law. Before setting cookies, a consent banner will appear; you may deny consent, though some site features may be limited.

Types of cookies used:

Strictly necessary: Required for core website functions (e.g., login, shopping cart, e‑billing).
Analytical/Performance: Track visitor numbers and navigation patterns to improve site usability.
Functionality: Recognise returning users, personalize content, greet by name, and remember preferences (e.g., language or region).

A detailed list appears in the Cookies Schedule. You can enable, disable, or delete cookies via your browser settings; note that disabling cookies may affect site performance. For guidance, see aboutcookies.org or your browser’s help menu.

General Provisions

Rights under this policy are non‑transferable.
If any provision is found invalid, illegal, or unenforceable, it will be removed without affecting the remaining provisions.
No delay, act, or omission in exercising any right shall be deemed a waiver of that right.
This agreement is governed by the laws of England and Wales, with exclusive jurisdiction in English and Welsh courts.

Amendments

Jacqueline Lawrence may amend this policy at any time. Changes are posted immediately on the website, and continued use of the site constitutes acceptance of the updated terms.

For inquiries, email Jackie.Lawrence@p‑factorcoaching.com.

Attribution – This policy was created using a template from Rocket Lawyer (https://www.rocketlawyer.com/gb/en) and was drafted on 11 October 2025.

Cookie List (Summary)

Strictly necessary: Google Analytics session cookie (maintains your session).
Functionality: (No specific entries listed).
Analytical/Performance: Google Analytics cookie (helps analyse site usage).

(If any cookie is missing or inaccurate, please let us know.)

Privacy Policy